Until December 2016 all our premium courses were accessed through radiolingua.com and featured members' pages and premium podcast feeds to allow you to access your materials on the go.
From December 2016 we've started to move our premium courses into the Coffee Break Academy and we can help you move your "legacy" courses into the Academy.
First things first: two very important points
- You originally purchased "lifetime access" to the courses. This hasn't changed. You can download all the resources to your own computer or device and store them indefinitely. You do not need to move your courses into the Academy.
- The existing members' materials, accessible at https://radiolingua.com/amember4/member, will cease to be available on 30 June 2017. Again, after this date you'll still be able to use the materials you have downloaded to your computer or device, but you will no longer have access the materials online after this date.
Basically, if you have downloaded the materials to your computer or device, or if you intend to download them before June 2017, you do not need to move your course into the Coffee Break Academy. Your online access to the materials will stop on 30 June 2017 but you can still access the files you have downloaded after this date.
Please be aware, however, that all future courses will only be available in the Coffee Break Academy, and there are a number of benefits to using the updated versions. Read on to find out more.
Introducing the Coffee Break Academy
Watch Mark's announcement about the launch of the Coffee Break Academy during our 10th Anniversary event.
Why move to the Academy?
We have created the Coffee Break Academy to improve the experience for learners working with our premium courses. In the case of Coffee Break French and Spanish Seasons 1, 2 and 3 we have updated all the lesson notes and we've also included new video flashcards (replacing the old "enhanced podcasts") for Seasons 1 and 2. Both Coffee Break Italian and German Season 1 already featured video flashcards and these remain the same in the new Academy.
Accessing the materials in the Academy is very easy: the resources for each lesson are provided in a structured list and you can work through each element, marking it complete when you finish the lesson. This helps you to see your progress through the course.
We've also provided a guide on how to download individual lessons to your mobile device, and how to download all the associated lessons to your device in bulk.
Please note that we do not provide podcast feeds for the materials in the new Academy. We have simplified the methods for downloading and storing the materials on your mobile device through using the Documents app. Full instructions of how to do this are provided with each course.
How to move your existing courses into the Academy
During the month of December 2016 we are contacting all our existing premium members for each course. We're sending you a link which will allow you to access the course you have previously purchased in the Academy. There is a small admin fee involved as there are manual elements to move each user over. We are waiving this fee for any courses purchased since 1st January 2016.
The process is as follows:
- Create an account on the Coffee Break Academy
It's helpful if you can go ahead and "enroll" in the Coffee Break Academy ahead of receiving your email. This will simplify the process for adding multiple courses to your account. Go to http://courses.coffeebreakacademy.com and click on the large Enroll now button on the home page. You'll then be taken to a secure page on Teachable (the system we use for the Academy) where you can create an account.
Please note that your previous radiolingua.com account is not linked to the Coffee Break Academy so you will need to create a new account. Fill in the details as shown in the form below. You can use the same details as you've used on radiolingua.com but you will still need to create a new account.
Once you've completed this process you'll be taken to the main list of courses available in the Coffee Break Academy. At this stage please don't try to buy a course that you've already bought - that comes in the next step.
- Activate your account
You'll receive an email from firstname.lastname@example.org no later than 17 December 2016. This will provide a link for you to move your previously purchased course into the Academy. When you click on the link you'll be taken to the sales page for the new version of your course. If you purchased originally before 1st January 2016, then you'll be offered a 95% discount on the course, which is the equivalent of paying an admin fee of around $5.00. Please see below for full details on the admin fees. If you purchased the course on radiolingua.com after 1st January 2016 then you will receive a 100% discount on the course because we are waiving the admin fee for anyone purchasing after 1st January.
Click on the Enroll in course button and you'll be taken to the Create Account page. Please note that you should not create a new account on the Academy if you've already completed step 1 above. If you have created an account on the Academy, please click on the Log in button at the bottom of the page, as shown below:
Once you've logged in with your Academy details you'll be asked to complete the payment. If you've been sent a 100% discount because you purchased after 1st January 2016, you'll be taken straight to the course as shown below:
- Repeat step 2 for each course you've previously purchased
We'll be contacting batches of customers for each course or bundle you have purchased. Remember that depending on when you first bought the course on radiolingua.com you may receive a 95% discount or the full 100% discount. Each course is being dealt with separately. Please bear with us as we send out the batches of emails.
What if I've not yet received an email?
If you have not received an email by 17th December 2016 then please get in touch with us on email@example.com. We are initially contacting customers who have purchased Coffee Break French Seasons 1, 2, 3 and 4, then Coffee Break Spanish Seasons 1, 2, 3 and 4, then Coffee Break Italian Season 1 and finally Coffee Break German Season 1.
At this stage we are not yet moving our additional products such as Coffee Break French Verbfix, Coffee Break Spanish Magazine, Coffee Break Spanish Espresso etc. and the Coffee Break French and Spanish Masterclasses. These will be moved into the Academy at a later date.
Please note that the admin fees for this process are as follows:
- pre 1st January 2016 purchases: £3.75 (+VAT for EU customers) / approximately $4.70
- post 1st January 2016 purchases: free